BOOKING CONDITIONS

This contract is nominative . attention : please note that the number of persons cannot exceed the number of the model. also the name and number of person mentionned on booking form cannot be changed without prior and written agreement. if not we reserve ouselves the right to refuse entry to the mobile home, cabana or pitch . all clients have to respect the site rules and regulations.

 

RENTALS:

PAYMENT : 30 % deposit is required on booking together with booking contract and 25€ reservation fees. THE BALANCE MUST BE PAID 30 DAYS BEFORE ARRIVAL. In case of early departure all nights have to be paid.

Arrival in High season: From Saturday / Wednesday to Saturday / Wednesday OUTSIDE HIGH SEASON IT IS POSSIBLE TO CHOOSE DAY OF ARRIVAL , min stay 2 or 3 nights is compulsory. Please give notice in case of arrival after 7pm.In case of no-show without notice we reserve us the right to re-rent the Mobile home or cabana the next day .

DEPOSIT : On arrival the van has to be checked by yourself (without us) and a deposit of 275€ will be required. The deposit will be cancelled on the day of departure after check out by our staff. Please make an appointment at the bureau at latest 48h before departure. Holidaymakers are required to clean the van ; if not the amount of 75€ will be deducted from deposit.

We reserve us the right to appreciate the state of the rental and to conserve this deposit or in part. IN CASE OF CANCELLATION : made only in writing, the penalty for cancellation will be :

  • the total of the first down payment of 30% if you cancel more than 30 days before arrival
  • In case of cancelation less than a month before arrival the total amount of the let.

In case of holiday insurance with Axelliance please see conditions.

PITCHES:

Down payment of 100€ has to accompany the reservation contract as well as 25€ reservation fees. Balance has to be paid the day before departure. In case of earlier departure all nights reserved have to be paid.

ARRIVAL FROM 2PM AND DEPARTURE BEFORE NOON. In case of late departure an additional night will be billed. Arrival possible any day, in July /August a min of 4 nights is required. The pitches have to be left tidy.

IN CASE OF CANCELLATION : made only in writing, the penalty for cancellation will be :

  • the total of the first down payment of 125€ if you cancel more than 30 days before arrival
  • In case of cancelation less than a month before arrival the total amount of the stay.

In case of holiday insurance with Axeliance please see conditions.

Rental accomodation : 3 € per night(21€ per week) and 15€ per stay on a pitch. Time limit for subscription : in order for the Cancellation cover to be valid, the present contract SHOULD BE TAKEN OUT SIMULTANEOUSLY WITH THE BOOKING OF THE STAY AND THE PREMIUM SHOULD BE PAID IN FULL BY THE SUBSCRIBER TOGETHER WITH THE DEPOSIT OF THE BOOKING TOWARDS THE CAMPING.

  • The Cancellation cover : Under what circumstances do we intervene? You enjoy cover in all of cases of cancellation, if your departure is prevented by an uncertain event or contingency that can be evidenced. Uncertain event or contingency means any circumstances that is not caused intentionally by you or by a member of your family, that is not excluded under the present contract, that is unforeseeable on the day of subscription, and that stems from the sudden action of an external cause, except for è please refer to the general provisions (in English, Dutch or German), you can download these conditions on our web site or contact the insurance. What time limit to declare the loss? Notify the management of the camp site within 24 hours. Medical reasons: you should declare your loss as soon as a competent medical authority establishes that the seriousness of your state of health would contraindicate your trip. For any other reason for cancellation: you should declare your loss as soon as you become aware of the event that might lead to application of the cover. For what amount do we intervene?
  • Cancellation more than 30 days before the start of the let: 25% of the amount of the let.
  • Cancellation less than 30 days before the start of the let: 100% of the amount of the let.
  • Stay interruption : PLEASE REFER TO THE GENERAL PROVISIONS, YOU CAN DOWNLOAD THEM ON OUR WEB SITE OR CONTACT THE INSURANCE. Interruption expenses : refund of the unused land services on the basis of a pro rata of time, in the event of an early return.

AXELLIANCE BUSINESS SERVICES 61 rue du port BP 80063 – 33260 LA TESTE DE BUCH Tél : 05 56 54 32 17 www.axelliance-business-services.com DISPOSITIONS GENERALES N°0004091485 MEDIATOR:

In case of dispute and after having seized the client service of the campsite, any client of the campsite has the possibility to seize a consumer mediator, within a maximum of one year from the date of the written complaint , by registered letter with acknowledgment of receipt, adressed to the campsite. The contact details of the mediator are as follows: MEDICYS, 73 Bd de Clichy-75009 Paris

Rappel : Wearing the bracelet is mandatory. Shorts and Bermuda shorts are not allowed in the pool. Swimsuit (lycra) is mandatory. Noisy motorbikes are not authorized in the camping